You have questions. We have answers.

Absolutely! We can send you a receipt if you give us your email.

You don’t need to be home for delivery or pickup, but if you would like, you can ask us to have a driver call when en route. If you will not be on-site when we deliver your dumpster, please clearly mark with cones or plywood where you want it placed. If we encounter any problems when trying to service your dumpster, we will attempt to contact you before leaving the site. We will not drop off the dumpster if the area is not clear of cars or other items, and we will not pick up the dumpster if it is filled over the top or if we notice prohibited materials in it.

We have a 10-day policy. When you order the dumpster, we will automatically set a pickup date for 10 days after the delivery date unless we are otherwise notified. However, you are welcome to call or email us if you end up needing a different date or service.

Dumpsters kept for longer than 10 days without being serviced will be charged an extra fee.

We accept Visa, and Mastercard. Invoicing can be established for corporate accounts. Please click the Residential or Commercial tab at the top of the page and enter your zip code to see specific pricing details for your area.

Most trash is allowed in the dumpster. Only 20-yard dumpsters can be filled with heavy materials (dirt, concrete, brick, etc.) and should not be overloaded.
If you want to fill the dumpster with yard debris, it has to be clean of other trash as this waste is delivered to a different location.

You CANNOT put these items in the dumpster:

  • Paint
  • Tires
  • Appliances
  • Flammable, toxic, or other hazardous materials – Most of these items are not allowed.If you want to dispose of chemicals or other non-common items, please discuss that with us before ordering your dumpster.

For a complete list of prohibited items please see our terms and conditions.

If you put any prohibited materials in our dumpster or fill it over 10 tons, we will pass on any additional dump, disposal, or hazardous materials fees we incur, plus an additional 50% of that cost as a penalty.

We recommend that you pack the debris in the dumpster in a way that best reduces wasted space. You cannot fill the dumpster past the top of the dumpster. We are required by law to cover the dumpster with a tarp before transporting it; if we are unable to, we reserve the right to offload anything we cannot transport and leave it on your property, or the right to leave the dumpster altogether and charge a trip charge. We will always let you know if we run into any situations like this.

We typically have a 24-hour turnaround. We will deliver it on your chosen day sometime between 7 AM and 5 PM. Same day service can occasionally be arranged for an extra fee.

The dumpster will be placed on your driveway unless we are otherwise instructed. We are required by law to place it at least 5 feet away from buildings and 5 feet away from the street. If you think the dumpster will not fit in your driveway and/or you want to place the dumpster across a sidewalk, on the street, or on other public property, you will need to obtain a permit from your city before we will place the dumpster. Please make sure the permit is clearly visible on the container once we have placed the container. If you are concerned that we might have difficulty fitting a dumpster on your property, please contact us.

If you will not be on-site when we deliver the dumpster, please clearly mark with cones or plywood where you want it placed.

Our drivers are careful when placing dumpsters; however, you have the option of ordering driveway protection for an additional $100, just ask our dispatchers when you call. Alternatively, you can lay your own protection (e.g., plywood) down on your driveway – just be sure to tell us so our driver can place it on the protection.

TERMS AND CONDITIONS
 

Do you have a question that wasn’t answered here? Visit the Contact page and shoot us a note – we’ll get back to you as soon as possible! Thank you, we look forward to being your Dumpster Guy.